Contact Us | CPAPSupply.ca

Contact UsAllan Knight2019-05-07T10:37:16+00:00

We’d Love to Hear From You, Get In Touch With Us!

Main Office:

Phone: 905-492-3316
14125 Lake Ridge Rd
Sunderland, ON
L0C 1H0

Toronto Location:

55 Humberside Drive
Toronto, ON
M6P 1J6

Kitchener Location:

Phone: 548-288-0484
Email: [email protected]
2 Parkland Cres Kitchener, On
N2N 1S4

Windsor Location:

13287 Meadowland Windsor, ON
N8N 4N5

CPAPSupply.ca

5.0

Based on 234 reviews

Albert Beller

17:25 26 May 20

Very pleasant discussion with Jeremy regarding acquiring CPAP unit and supplies. Appreciated the advice and the recommendations for equipment. Very knowledgeable. Materials arrived rapidly via courier in good order. Would definitely use this company again.

Angus Sheach

23:53 22 May 20

Jeremy was very quick to process the order and get it shipped out via Expedited Mail with Canada Post ( I believe it went to Canada Post on May 10). Over a week later May 19 and I had not received the shipment. I emailed Jeremy that evening to advise that it hadn't arrived. I started a service ticket with Canada Post. (The tracking showed it had arrived in my city on May 13, but on May 19 it was still showing "in transit" with an expected delivery date of May 13 !?! ) It finally did arrive on May 22 and Canada Post emailed to advise delivery completed and the service ticket would be closed. I realize that delivery is beyond the scope of the supplier/shipper, but I still have never heard back from Jeremy to even acknowledge my email about the "missing" item or even now to see if it finally arrived. Yes, the item is correct and the price was very good but not very thorough follow through with a first time customer.

prairiepatch .

15:55 19 May 20

Jeremy is kind, extremely helpful, patient and just a great pleasant person to deal with. His products are top notch and priced well below any of the local places. He helped me sort through my chaos of a situation and he patiently helped me choose and settle on the right mask and right mask size for me. My experience in dealing with Jeremy has been extremely positive. I highly recommend Jeremy and his business.

David Wallace

21:25 17 May 20

Ordered replacement hose for CPAP online. Payment processed accurately and product received as promised. Will use again.

T P

20:10 25 Apr 20

Excellent customer service with competitive pricing. Jeremy responds to emails and calls quickly when I had a question. Products shipped promptly with tracking number. This is the third time I've ordered from him and I've been pleased with the service everytime. Highly recommended! 👍

MaryLou Bagnarol

17:22 09 Apr 20

Jeremy was very pleasant and helpful when placing my order, which was shipped the following day. I am sure my benefits provider is much happier with this pricing as opposed to what had been submitted previously! A little blip with Canada Post and delivery times, which I expected due to the current situation. When I contacted Jeremy, he promptly replied to my email and took care of checking with Canada Post for me. I happily received my complete order today! I would not hesitate to order from this supplier again.

Think you can shrink? thinkyoucanshrink.com

14:39 02 Mar 20

I have used this company twice in the last year for all my CPAP needs. The customer service is excellent! They are very responsive and quick to provide you with all the information that you need. The products are as expected and delivered quickly. They will have all my business going forward! A+++

Holly Wallace

03:46 24 Feb 20

Jeremy runs a great business. I was a bit hesitant about ordering this type of product online but the reviews were positive and the price was good. Jeremy's service and attention to detail were what brought me back. He consistently ships on time and is great with communicating the process to the customer. Stellar.

Gordon Phillips

16:18 31 Jan 20

Jeremy at CPAPSupply.ca always very helpful and provides excellent after sales service. I purchased a CPAP mask which did not suit my needs, and Jeremy mailed me a new mask immediately. He did nor demand a full refund, but only the difference in price, even before the old mask was returned. This was very trusting of him and I appreciate it.

Donna Froese

10:45 13 Jan 20

The product I needed was easy to find. The ordering & payment systems are straightforward. Overall, a well organised website , ordering & payment system.

Cal May

03:06 12 Jan 20

Glad I found Jeremy to deal with for my new CPAP machine and equipment. My wife has training in retail and has shared some of the general principles. One principle is a 3 side triangle regarding sales. The three sides of the triangle being ....Quality - Service - Price. The theory is that only 2 can exist, and one will be missing. Jeremy totally defied this sales principle. He has, ALL THREE ! Awesome ! I reached out to many other service providers, and online folks competing with Jeremy. Some brought 2 sides, and some only one. I will highly recommend Jeremy to everyone for these products and related service ! Thank you so much !

Ian Conway

19:26 03 Jan 20

I submitted my order on New Year's Day; it was promptly processed that same day and the item was at my door two days later. You can't ask for better service than that, and the price was right, too. Recommended.

Reza nikfar

02:17 20 Dec 19

definitely recommend this supplier, very knowledgeable and friendly more importantly honest, rare-found now a days. they helped me to find the right product for myself, i placed my order and received it after two days, as simple as that. machine perfectly met my expectation, as they said almost no noise and client, though am not happy with the mask, which was my choice not them. Overall very satisfied with this vendor, recommend them definitely. they are professional in their field. trustworthy people.

Stephen McCall

03:43 19 Dec 19

Great customer service. Quick delivery and questions are answered quickly! Shop here, you won’t regret it.

Heidi ponzo

03:13 18 Dec 19

Very friendly and fast reply to an order. What I like most of all is not having to give my credit card number.. They trust me . When the order arrives a special envelope is included .I return a cheque with the amount indicated in the special envelope and mail it back. Very nice. Also the price is so much better compared to other places. I will have to use them for more replacement products for my husbands CPAP.

Rick Beamish

04:29 12 Dec 19

Great price, great service and delivered quickly. Will use again and recommend to all my friends.

dewey mitchell

03:52 05 Nov 19

I talked to Jeremy on the phone who was super knowledgeable and super chill. I explained how I needed a new cpap and how the local sleep places in B.C. charge 1700- 2700+ for cpap machines. Without extra medical what does a person do. He had models that were the same as the ones here and more. Jeremy walked me through the models and masks. The model was even on sale. I got it sent to my house in 4 business days. I opened it up. Beautiful padded carrying case as i take it everywhere. Heated hose, humidifier, extra filters and mask of my choice for almost a third of the price here. You saved me. I sleep so good now. Thanks my bro and Dad will get theirs with you next time they need a machine.

Jack sun

20:44 04 Nov 19

Excellent service and great prices. Jeremy is always helpful and easy to deal with. As long as you have your prescription you can get your new CPAP machine from them, CPAPSupply was half the price the sleep place wanted to charge me for the exact same machine. They'll also configure it to your exact needs before they send it out.

Todd Brummet

01:10 11 Oct 19

So far so great. Very good people to deal with. Great prices. Would definitely recommend them thus far.

Jim Glen

19:49 02 Oct 19

I am new to this and was greatly shocked when I got my machine and head gear. This was much cheaper then the places the sleep clinic s send you. I will be back when its time to replace. Great job.

michelle Stewart

13:17 27 Sep 19

As always, it was a pleasure to shop here. I appreciate very much the excellent prices, the free shipping and most of all, the great customer service. I have recommended this company to everyone I know who uses a Cpap machine.

Ghislain T

14:11 12 Sep 19

Competitive pricing, prompt service, plus quick and personal response and follow-up. What else can one wish for..... NOTE to Jeremy: You have the recipe for success. DON'T EVER MESS WITH IT !!! P.S. Too bad the delivery was marred by poor handling by the local Canada Post delivery but that in no way lessens the quality of service at your end.

Bruce Fraser

13:05 05 Sep 19

Great polite service at an excellent price. System was exactly what I ordered and arrived earlier than I expected. Have recommended this site to friends.

April Dobson

22:28 30 Aug 19

Great CPAP supplier! Well stocked and reasonably priced. I had to call and ask a question and they answered the phone right away (did not get voicemail) I received extremely friendly service and will definitely order from them again.

william lobraico

12:12 30 Aug 19

The cost of the supplies was very reasonable and the shipping was free. I had no problems with the checkout and purchasing process. I will use CPAP Supply for my future needs.

C Dobhran

16:30 25 Aug 19

Service was fast and professional. Jeremy answered my questions promptly and cheerfully. Can’t beat the reasonable prices. I received my package a week earlier than expected, it was packed well so no damage to contents. Added bonus is this is a Canadian company. Will be using again!

Dale Jones

15:13 15 Aug 19

Jeremy is always helpful and knowledgeable and stands by the products he sells. I also like knowing that it’s ordered in Canada and shipped from Canada. My first source for all my sleep app supplies.

Joe Standring

04:07 12 Aug 19

Jeremy is great to deal with and gives excellent advise. Great products, even better service (so hard to find these days), and prices that are competitive. DO NOT SHOP ANYWHERE ELSE, TRUST ME!!

Paul Grace

16:43 08 Aug 19

Easy process to order and quick delivery. Prices are good and the owner will stay in contact if any questions or concerns.

Jody Gross

02:42 06 Aug 19

Excellent service and great selection of devices and accessories. Jeremy always follows up personally to make sure the order was correct and the customer is satisfied. After 2 years of supplying me, it's been perfect.

Neil Abrahamson

16:48 12 Jul 19

Jeremy was awesome to do business with. Package quickly shipped and arrived within 5 business days. Thank you Jeremy.

Wanda Kushner

19:24 03 Jul 19

The service was excellent,Jeremy answered all my questions.Prices were very competitive. The Fisher & Payel mask was shipped the same day I placed my order. I await the device. Great service,great prices!

OLWYN MOONEY

22:50 29 Jun 19

Great experience, Jeremy did a great job answering all my questions prices are excellent compared to our local distributor, packaging and shipping were very good no issues at all.

Amy D

02:37 28 Jun 19

Jeremy always responds within 24 hours with confirmation of the shipment. When I was in Jamaica and forgot a portion of my mask, he was very helpful in looking for a way to help out my situation. Great service and great pricing! Would recommend him to friends and family.

Kamran Aslam

15:21 19 Jun 19

Jeremy gave best price, was transparent, and product was delivered fast. Good company to buy from.

tom briggs

20:40 02 Jun 19

I am a 20 year CPAP patient and have never purchased anything online. I have always purchase products from brick & motar stores I phoned several online companies to ask questions on products but was never impressed with them. As soon as I started talking to Jeremy I knew this was the company I wanted to deal with. He was very helpful answering all my questions, provided his expertise & suggestions on the different masks available. He went out of his way to please. I placed an order & was told it would take 3 days but I received it in 2 days. Great buying experience. His customer for life. Thank you Jeremy Tom

Songly P

06:04 23 May 19

Jeremy was very helpful, answered my questions and replied my email promptly. I am very very happy because I get what I want as promised and my order arrived on time. Thanks Jeremy!!!😊😊😊😊😊

Ryan

04:42 10 May 19

I have been dealing with CPAPSupply.ca exclusively for the past six months. Jeremy provides a full service experience with online pricing. He is knowledgeable, honest and pleasant to deal with. I appreciate the amount of time that he spent on the phone with me, and has resolved all my concerns and issues expediently and professionally. Warranty replacements are handled with the understanding that it isn't reasonable to be without a machine in the meantime, which is more than what I can say for some brick and mortar stores here in BC. This business is head and shoulders above its competitors, online or not.

greg dokic

00:21 23 Apr 19

Jeremy promptly responded to my email and answered all questions. He was very helpful and made this great buying experience. My ordered arrived on time and everything was as promised.

L Hatton

19:06 22 Apr 19

I just bought my second cpap machine from Jeremy and the service is top notch. The prices on the website are good and orders get sent immediately. This is the site I will always use.

Ronald Mundle

14:39 20 Apr 19

After having traveled and experiencing many difficulties with my cumbersome CAPA machine, I decided that if I was going to travel again I needed something smaller and easier to manage on the plane and in the airports. I tried to purchase the Res Med Air Mini Portable Travel machine equipment in my community but did experience difficulty in acquiring information and in getting the product in time before my departure south. After doing some research on the various CPAP machines I found and contacted CPAP Supply. I reached Jeremy at CPCP Supply who was really very helpful in assisting and guiding me through all my questions that needed clarification on several items pertaining to the Air Mimi Travel / Portable Machine. Before purchasing several calls were made with Jeremy and after several days of discussion, the decision was rendered. He guaranteed me that I would have the Air Mini CAPA Machine well before my departure date south. I did, in fact, receive the Capa well before my departure. I was amazed at its size, very portable, very convenient, very compact and easy to transport and set up. Once again thanks to Jeremy for his excellent service, assistance in clarifying all of my concerns, thanks for the quick and efficient shipping, along with a reasonable price. Thanks, Jeremy and I definitely would recommend your company and I will be in contact for further particulars. Ron

Nelson Lane

19:10 03 Apr 19

Excellent customer service, very friendly. Prompt delivery and everything in order. Great price!

Jay

22:44 25 Mar 19

At first I was bit concerned about buying machine online. But this is by far the best experience I have from any online retailer. The price they offer is the best you can get online. No local cpap supplier can beat the price. Jeremy is very patient and knowledgeable person to speak with. Everything I was told as it was. No hidden charges of any sort. I really appreciate his knowledge, flexibility and readiness. I got the parcel delivered in 2 working days(plus sat sun) so I am also satisfied with the shipping. I highly recommend CPAPsupply.ca for their genuineness and good business ethics.

Vanessa Rose

16:49 04 Jan 19

After my family member received a quote from a local business, I decided to search online for a reputable company offering the same medical equipment for a better price. I found this company online and after reading the reviews decided to call them. It was a pleasant surprise when someone answered on a Sunday and during the holidays at that! I was greeted with outstanding service; Jeremy answered all of my questions and provided additional information where needed. Since the call, I have continued to communicate through email which all replies were very prompt and informative! I have ordered the medical equipment for my family member and paid more than one thousand dollars less!! I have received confirmation email with a tracking number for my convenience. The service Jeremy provided me exceeded my expectations! Thank you CPAP Supply for your outstanding service!! A very happy customer!

Lila D

16:06 12 Dec 18

Needed a replacement part and an online search brought me to CPAPsupply.ca. So glad it did! Right from the start, it was a great experience.. questions answered... excellent communication and fast shipping! Pricing is great.. even with shipping, MUCH lower than where I used to purchase supplies! Thanks Jeremy and crew... you have a new customer!!

Eric & Sue Martin

00:52 05 Dec 18

Thanks for the prompt service. I am enjoying the new mask and I will be ordering more supply soon. Keep up the great work.

June Read

04:05 12 Nov 18

I phone and got through to a real person! What a bonus that is these days. I needed clarification on the product I was ordering (for the first time) and Jeremy was helpful. Pricing is great along with free delivery

tekgnosis

02:42 09 Nov 18

Great customer service with quick feedback loop; great prices; and very fair shipping rates. I have ordered from them on more than one occasion and will continue to do so. I would recommend them to anyone in the market for cpap supplies, especially if you're from Canada.

Kevin Lance

12:45 12 Oct 18

Great pricing and service. Product arrived quickly and was as advertised and they sent emails to notify me of the receipt of the order and when it shipped. Very happy with the service and I'll be a repeat customer.

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